Privacy Policy

1. Introduction

PublicStewardship ("we," "our," or "us") takes the protection of your privacy very seriously. This Privacy Policy outlines the methods we utilize to collect, manage, disclose, and protect your information when you visit our website publicstewardship.sbs or use our yacht charter offerings.

Your agreement to the procedures described in this policy is given by utilizing our services. This policy adheres to the privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

You provide us with personal information voluntarily when engaging in actions such as:

• Securing a yacht charter
• Communicating with us via our website or telephone
• Enrolling in our newsletter
• Completing our website's forms
• Taking part in surveys or promotional offers

Such information may encompass:

• Identifying details and contact data (including email, phone, and address)
• Financial details for transactions (processed through secure means by external service providers)
• Preferences and specifications for your charter
• Contacts for emergencies
• Food preferences or health-related information (if you choose to provide it)

2.2 Automatically Collected Information

Information regarding your device and how you interact with our website is captured automatically when you access our site:

• IP addresses and geographic data
• Type and version of web browser
• Pages you view and duration of visit on our site
• Source websites
• Details about your device (model, display resolution, etc.)

2.3 Cookies and Tracking Technologies

Cookies and similar tools are employed to enhance your experience on our site. They facilitate our ability to:

• Store your preferences
• Evaluate website traffic and functionality
• Deliver personalized content
• Refine our service offerings

Cookies settings can be managed through your browser preferences or through our cookie consent tool.

3. How We Use Your Information

Your information is utilized for purposes that include but are not limited to:

• Service Provision: Delivering our yacht charter services, handling reservations, and maintaining communication regarding your bookings
• Customer Support: Fielding your questions and offering support when needed
• Payment Management: Facilitating financial transactions and handling invoicing
• Safety and Protection: Ensuring safe operations and safeguarding against deceptive activities
• Promotions: Distributing marketing materials and updates, assuming you give consent
• Enhancement of Website: Analyzing interaction patterns to improve how our website functions
• Regulatory Adherence: Keeping in compliance with the law and regulation requirements

4. Information Sharing and Disclosure

Your personal data is neither sold nor exchanged with third parties. Circumstances under which we may share your information include:

4.1 Third-Party Service Providers

We may disclose information with trusted external service providers aiding us in tasks such as payment processing; managing, and maintaining our website presence; conducting email campaigns; overseeing analytics; and providing customer assistance.

4.2 Compliance with Legal Obligations

There might be a need to release your information in accordance with legal obligations, in response to legal processes, or to investigate suspected fraudulent activities or emergencies.

4.3 Corporate Transactions

Your information might be transferred as a part of the assets during a business merger, acquisition, or asset sale.

5. Data Security

A variety of security measures such as encryption, secure server technology, access controls, periodic assessments, and employee training are in place to safeguard your personal information from unauthorized entry, modification, revelation, or destruction.

However, no electronic data transmission or storage medium can be guaranteed to be secure at all times. We thus cannot promise the absolute security of your information.

6. Data Retention

We hold onto your personal data only as long as necessary to fulfill the purposes for which it was collected, or to comply with legal obligations. Retention times commonly observed are:

• Yacht charter bookings: 7 years for tax and legal reasons
• Marketing outreach: Until you opt to unsubscribe or request deletion
• Site analytics: 26 months
• Customer interactions: 3 years following the last contact

7. Your Rights and Choices

You are entitled to various rights, including the ability to access, correct, or delete your information within legal confines, data portability, the option to opt out of marketing communications, and control over cookie usage. To exercise these rights, reach out to us using the provided details.

8. Third-Party Services

8.1 Google Analytics

Website usage analysis is executed using Google Analytics. You can opt out with the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Plugins

Links to social media platforms are present on our site, each governed by their specific privacy policies.

8.3 Payment Processing Services

Transactions are processed by external processors complying with the PCI DSS standards.

9. International Data Transfers

Your data may be moved to and handled in regions outside of United Kingdom. We apply the necessary precautions that align with applicable privacy regulations.

10. Protection of Minors

Our services are not intended for individuals under the age of 13, and we do not purposely gather details from them. If it comes to your attention that a minor has supplied their data, we encourage you to contact us without delay.

11. Updates to This Privacy Policy

From time to time, we may amend this Privacy Policy to stay current with new practices or legal stipulations. We will inform you via our website update, email notifications to users, or announcements on our site. Continued usage of our services following these updates infers your acceptance of the changes.

12. Contacting Us

For any inquiries regarding this Privacy Policy or our handling of data, please reach out to us:

13. Observance with Google Ads User Consent Policy

We are in full observance with the Google Ads user consent policy. You can alter your preferences for cookies and tracking at any time through our cookie settings portal.