Terms & Conditions
Last updated: August 09, 2024
1. Introduction
Welcome to PublicStewardship ("we," "our," or "us"). These Terms & Conditions ("Terms") are applicable to your use of our yacht charter services and our website located at publicstewardship.sbs (the "Service") provided by PublicStewardship.
By making a reservation or using our Service, you consent to adhere to these Terms. Should you reject any part of these terms, you won't be permitted to use the Service.
2. Service Overview
PublicStewardship offers exclusive yacht charter services, which includes, but is not restricted to:
- Yacht rentals for the day
- Evening cruises
- Business outings
- Private celebrations
- Extended charters
Our services are contingent on availability and prevailing weather conditions. We reserve the authority to alter or cease services without prior notification.
3. Booking and Reservations
3.1 Booking Process
To reserve a yacht charter, you are required to:
- Have a minimum age of 18 years
- Submit accurate and forthright information
- Remit the stipulated deposit as highlighted in your reservation confirmation
- Accept these Terms & Conditions
3.2 Confirmation
A reservation is only considered confirmed once payment has been received and we have issued a written acknowledgment. We hold the discretion to deny service to any person.
3.3 Availability
Charter availability is contingent upon boat accessibility and appropriate weather conditions. We will strive to fulfill your preferred dates and timings.
4. Payment Terms
4.1 Pricing
All charges are listed in £ and are inclusive of taxes unless stated otherwise. Prices can change without prior notification.
4.2 Payment Schedule
- Deposit: A sum equal to 50% of the entire cost of the charter, payable at the time of booking
- Balance: Payable 48 hours prior to the scheduled departure of the charter
- Incidental charges (if any): Due upon the charter's conclusion
4.3 Payment Methods
We accept a variety of major credit cards, bank transfers, and certified cheques. Secure, encrypted channels are employed for payment processing.
5. Cancellation and Refund Policy
5.1 Customer Cancellations
- If cancelled more than 72 hours before departure: Total refund excluding processing fees
- If cancelled 24-72 hours before departure: 50% refund
- If cancelled less than 24 hours before departure: No refund
5.2 Weather Cancellations
Should weather conditions be deemed hazardous by our captain, we will suggest:
- Rescheduling the charter to a new suitable date free of additional charges
- A full refund if rescheduling is not feasible
5.3 Mechanical Issues
In case there is a mechanical malfunction with the designated vessel, we will endeavor to provide an appropriate replacement. A complete refund will be granted if an alternative is unobtainable.
6. Safety and Conduct
6.1 Safety Requirements
All passengers are required to:
- Adhere to all commands from the crew
- Utilize safety equipment as mandated
- Report any medical conditions influencing their safety
- Keep to the assigned areas on the vessel
6.2 Prohibited Items
The following are forbidden onboard:
- Containers made of glass
- Unlawful substances
- Weapons of any kind
- Excessive non-alcoholic beverages (exceeding reasonable consumption)
- Animals (unless pre-authorized)
6.3 Conduct
Passengers are expected to behave respectfully. We hold the right to end a charter prematurely without a refund if a passenger's demeanour is a safety hazard or disturbs other guests.
7. Liability and Insurance
7.1 Our Liability
Our liability is capped at the total amount paid for the charter. We are not accountable for:
- Injuries sustained due to passenger carelessness
- Theft or damage to personal effects
- Notional, consequential, or punitive damages
- Delays caused by meteorological conditions or other factors beyond our regulation
7.2 Insurance Coverage
We carry comprehensive maritime insurance that covers our vessels and operations. Passengers ought to secure their own travel and personal insurance.
7.3 Assumption of Risk
Engaging in our charter services signifies your understanding that marine activities encompass intrinsic hazards, and you agree to take responsibility for your personal safety and care.
8. Modifications and Itinerary Changes
We retain the right to modify itineraries, pathways, or schedules to accommodate weather impacts, safety needs, or operational necessities. We will exert every effort to provide suitable alternative experiences.
9. Force Majeure
Our company will not be liable for interruptions, deferrals, or amendments originating from events outside of our reasonable control, including but not explicitly limited to:
- Extreme weather events
- Environmental calamities
- Governmental directives
- Harbor shutdowns
- Equipment or machinery breakdowns
10. Privacy and Data Protection
Your private details will be handled according to our Privacy Policy. By utilizing our offerings, you consent to our collection and use of your data as elucidated in the Privacy Policy.
11. Intellectual Property
Content on our website, like text, visuals, logos, and imagery, is protected by copyright and trademark laws. There is a prohibition against replicating, circulating, or making derivative products without our express consent.
12. Governing Law
The applicable laws of United Kingdom govern these Terms. Any disputes will be resolved in courts situated within Southampton, United Kingdom.
13. Changes to Terms
We reserve the right to revise these Terms at any moment. Amendments will be communicated on our website and bear an updated revision date. The continued patronage of our services implies the acceptance of any updated terms.
14. Contact Information
If you have inquiries regarding these Terms & Conditions, please reach out to us at:
PublicStewardship
Marina Point
Southampton SO14 3TG
United Kingdom
Phone: +44 23 8000 1234
Email: [email protected]